


Resume

Emerson Gorne
AMAZON PPC AND GENERAL ACCOUNT MANAGER
PROFESSIONAL SKILLS
• Deep Keyword Research
• Pay Per Click AD Strategy and Implementation
• Campaign Optimization Campaign Maintenance
• PPC Campaign Data Analysis
TRAINING AND COURSE ATTENTED FOR PPC
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• AMAZON PROJECT PPC | JUN 2022
WORK EXPERIENCES
AMAZON PPC AND GENERAL ACCOUNT MANAGER
SGW GLOBAL
JUN 17, 2023 - Present
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REAL ESTATE COLD CALLER AND BUSINESS DEVELOPMENT REPRESENTATIVE
ZERES HOME OFFER
AUG 1, 2023 - JUL 11, 2024
COLD CALLER
ENHANCE PROPERTY SOLUTIONS
JAN 17, 2022 - FEB 01, 2023
CUSTOMER SERVICE AND SALES ASSOCIATE
VXI
DEC 18, 2018 - DEC 10, 2021
AMAZON CUSTOMER SERVICE
CONCENTRIX
AUG 17, 2016 - AUG 20, 2017
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Assisting sellers about FBA fees and what is the status of their shipment, returns and refunds from the customers.
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Answering all their concerns via phone chat and email.
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Handling customers inquiry about the product features, complaints, return and billing concerns.
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Receiving inbound calls and cross sell Amazon products based on customers needs and wants.
ELECTRICIAN
May 27, 2014 – Oct 25, 2014
ELECTRICIAN
Apr 10, 2013 – Sep 20, 2013
ELECTRICIAN & ESCALATOR TECHNICIAN
Sep 09, 2012 – Mar 09, 2013
EDUCATIONAL BACKGROUND
GUZMAN COLLEGE OF SCIENCE AND TECHNOLOGY
2-YEAR ELECTRICAL TECHNOLOGY
JUN 2004 - MAR 2006
SERGIO OSMEÑA, SR. HIGH SCHOOLCLASS OF
1998 - 2003
CONTACT INFORMATION
SKILLS SET
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Perform daily account management of pay-per-click accounts on Amazon.
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Manage the delivery of Amazon Sponsored Product, Sponsored Brand, and Sponsored Display ad campaigns.
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Optimize conversion and ACoS of campaigns across SKUs.
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Maintain and monitor keyword bids, account daily and monthly budget caps, impressions, and other important account metrics.
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Provide recommendations and execute strategies for keyword opportunities, campaign structuring, targeting, and other facets of paid search in accordance with the client's goals.
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Generate weekly and monthly reporting for all major metrics, goals tracking, revenue tracking, and other paid search initiatives.
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Monitor and administer analytics dashboards, reports, and key reporting tools, and identify key areas of importance in accordance with client goals.
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Deliver on keyword research, campaign setup, and reporting.
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Conduct competitor analysis, monitoring major competitor activity in the paid search sphere and identifying new competitors.
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Set up campaigns related to increasing search visibility for specific products and keywords.
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Monitor ranking performance daily and adjust campaigns accordingly.
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Plan, develop, and implement comprehensive strategies to increase sales, visibility, brand recognition, and drive sales across Amazon sponsored ads.
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Optimize PPC and Sponsored Product campaigns using various methods.
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Obtain a deep understanding of each product in the catalog.
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Manage campaign expenses, stay on budget, estimate monthly costs, and reconcile discrepancies.
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Stay informed with and execute Amazon Paid Search best practices, trends, and platform updates.
PPC
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Adding New Products: Expertise in adding and managing new products to the Amazon catalog, ensuring accurate and detailed listings.
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Listing Optimization: Skilled in optimizing product listings with effective keywords, compelling titles, bullet points, and descriptions to enhance visibility and sales.
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Customer Service: Proficient in handling customer service inquiries and resolving issues promptly to maintain high levels of customer satisfaction.
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Creating Invoices: Experience in creating and managing invoices accurately and efficiently for streamlined financial operations.
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Creating Shipments: Adept at creating shipments to send or replenish inventory, ensuring timely and efficient stock management.
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Confirming Purchase Orders: Proficient in confirming purchase orders from Vendor Central, ensuring accuracy and timely processing.
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Creating Tickets: Skilled in creating tickets to resolve any issues on the account, ensuring smooth and uninterrupted business operations.
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Promotions and Deals: Experience in creating and managing promotions, deals, and A+ content to drive sales and enhance product appeal.
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Managing Pricing: Expertise in managing product pricing to stay competitive and maximize profitability.
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Weekly Reports: Proficient in creating weekly reports to monitor performance, identify trends, and make data-driven decisions.
GENERAL AMAZON



OTHER SKILLS











